Privacy Policy for PositivelyKate.com
1. Introduction
At PositivelyKate.com (“we”, “us”, “our”), we are fully committed to safeguarding your privacy and protecting your personal data. This Privacy Policy has been developed to inform you about how we collect, use, disclose, and protect the information you provide when you access or use our website, products, and services. We are dedicated to maintaining high standards of privacy in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of the Policy and Role of Data Controller
This Privacy Policy applies to all users and visitors of PositivelyKate.com and any other affiliated domains operated by us. As the data controller, we determine the purposes and means by which your personal information is processed when you interact with our platform. If you have any questions regarding this policy or your data, you may contact us at [email protected].
3. Categories of Data Processed
We may process the following categories of personal data:
– Usage Data: This includes information about how you use our website, such as your IP address, browser type, browsing behavior, session duration, location data (if enabled), and referring URLs.
– Account Data: When you register with us or place an order, we may collect your full name, email address, postal address, phone number, and other identifying information.
– Profile Data: This includes information related to your interests, purchasing history, personal preferences, account settings, behavioral indicators, and other customizations.
– Communication Data: When you contact us through forms, support channels, or email, we may collect your communications, including records of inquiries, support tickets, and interaction history.
– Technical Data: This includes device identifiers, operating system and platform, screen resolution, mobile network information, and system configuration data used to access PositivelyKate.com.
– Transaction Data: Includes information related to your purchases, such as billing details, order history, delivery address, payment method (processed via secure third-party gateways), and transaction identifiers.
– Preference Data: We may collect your expressed preferences regarding marketing, newsletters, product recommendations, and consent status for data collection activities.
4. Legal Bases for Processing
We process your personal data on one or more of the following legal grounds:
– Consent: When you explicitly consent to processing, such as subscribing to newsletters or accepting analytical cookies. You may withdraw consent at any time.
– Contractual Necessity: To fulfill our contractual obligations to you, including processing orders, managing your account, and providing requested customer support.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving website functionality, marketing to existing customers, detecting fraud, and ensuring network security, provided these do not override your data protection rights.
– Legal Obligation: To comply with legal or regulatory requirements to which we are subject.
5. Your Rights
As a data subject under the GDPR and CCPA, you may exercise the following rights:
– Right of Access: Request a copy of the personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restriction: Request the limitation of processing when certain conditions are met.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format for transfer to another service provider.
– Right to Object: Object to processing based on legitimate interests, including direct marketing.
– Do Not Sell My Personal Information: Californian residents may request not to have their personal data sold or shared in ways defined under the CCPA.
To exercise any of these rights, please contact us at [email protected]. We may request additional information to verify your identity before fulfilling certain requests.
6. Security Measures
We have implemented appropriate technical and organizational measures to secure your data, including:
– encryption of data both in transit and at rest;
– role-based access controls and secure authentication;
– regular backups and redundancy systems;
– employee training on privacy and data security;
– regular screening of third-party processors for compliance.
While no method of transmission or storage is completely secure, we endeavor to implement industry best practices to ensure the confidentiality and integrity of your information.
7. International Transfers
As a global service, some of your data may be transferred to and processed in jurisdictions outside your country of residence. Where data is transferred internationally, we rely on adequate safeguards such as Standard Contractual Clauses approved by the European Commission, and ensure that the recipient jurisdiction upholds an appropriate level of data protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and thereafter to comply with legal obligations. Retention periods vary depending on the type of data:
– Usage and Technical Data: retained for up to 12 months for analytics;
– Account and Profile Data: retained while the account remains active and up to 5 years thereafter;
– Transaction Data: retained for up to 7 years in accordance with financial and tax regulations;
– Communication Data: retained for up to 3 years for service history;
– Marketing Consent and Preferences: retained until revoked or unsubscribed.
9. Cookie Policy
PositivelyKate.com uses cookies and similar technologies to enhance user experience, gather analytics, personalize content, and support essential website functions.
Types of cookies used include:
– Essential Cookies: Required for core site functionality (e.g., login, shopping cart).
– Functional Cookies: Enhance website performance and user experience.
– Analytics Cookies: Collect anonymous data to improve site usability and performance.
– Performance Cookies: Monitor system and site performance for reliability.
Third-party cookie providers may include analytics platforms and marketing partners operating under strict privacy terms.
10. Cookie Management and Compliance
You can manage your cookie preferences through our cookie consent banner when you first visit PositivelyKate.com or by adjusting your browser settings at any time. Users in the EU and California are provided with opt-in and opt-out mechanisms in accordance with GDPR and CCPA requirements, including Do Not Sell My Personal Information provisions.
11. Children’s Privacy
PositivelyKate.com does not knowingly collect or process personal data from children under the age of 13. If we become aware that a child has submitted personal data without parental consent, we will delete such information promptly. If you believe we have unknowingly collected data from a minor, please contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to update this Privacy Policy at any time. When changes are made, we will notify users through prominent on-site notifications or via direct communication channels, where appropriate. Continued use of PositivelyKate.com constitutes your acceptance of any changes to this policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, please contact us at:
Email: [email protected]
Our team is committed to supporting your privacy rights and responding promptly and transparently to your inquiries.
We are committed to compliance with applicable data protection regulations, including GDPR and CCPA. Your trust is important to us, and we welcome any feedback or questions you may have by reaching out to us at [email protected].